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PRIVACY POLICY

Latest Revision: February 2024

INTRODUCTION

Sierra Division LLC (hereafter referred to as "Sierra Division," "Company," "we," "us," or "our"), recognizes the importance of privacy. We are committed to safeguarding the privacy of our clients and website visitors.

This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information. By engaging with our services, you consent to the procedures described in this policy.

PERSONAL DATA

At Sierra Division, the personal data we access and collect comes directly and voluntarily from you through your emails or other direct engagements with us. This data can include your name, contact information, business specifics, project details, images, videos, links, and other pertinent information. We utilize this information primarily to address your questions and provide updates about our services and collaborations while communicating through various software and service channels.

DATA SHARING

We may share your personal information with third parties when necessary to provide our services, as well as when required by law or to protect our rights and safety or that of others. Below is a table that offers specifics on certain cookies we use and their intended uses for third parties. Our company is not liable for the privacy practices of third-party websites, including their policies on opting out of tracking.


 

DATA COLLECTION

You directly provide our Company with most of the data we collect. We collect and process data when you:
 

  • Use the contact form to inquire about our business, products, or services.

  • Sign up to be notified of our newsletter or upcoming product releases.

  • Voluntarily complete a customer survey or provide feedback.

  • Use or view our website via your browser’s cookies.

DATA USAGE

The information collected might be used to:
 

  • Enhance your experience by personalizing our services and website content.

  • Conduct internal business analyses or transfer the information to third-party services for such purposes.

  • Communicate with you about your inquiries, our services, and other offerings that may interest you.

  • Administer promotions, surveys, or other website features.

  • Track the utilization of our Service.

  • Identify, prevent, and resolve technical problems.

DATA RETENTION

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Upon request, we will delete your personal information from our records.

DATA PROTECTION

We use a range of safeguards to ensure the confidentiality of your personal information from unauthorized access and disclosure. That being said, it's always important to be transparent that no digital transmission or storage method is perfectly secure. While we are committed to protecting your data with considerable care, we must acknowledge that absolute security cannot be guaranteed.

DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you are afforded specific rights concerning the protection of your personal data. Sierra Division is committed to facilitating reasonable measures that enable you to modify, rectify, erase, or restrict the processing of your Personal Data.
 

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
     

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: compliance@sierradivision.com labeling the subject of your email as “GDPR Inquiry.”

CALIFORNIA CONSUMER PRIVACY ACT (CCPA) AND CALIFORNIA PRIVACY RIGHTS ACT (CPRA)

In compliance with the State of California's legislation, we provide the following specific disclosures required for California residents, who also possess additional rights pertaining to their personal information.

Rights Under the California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act of 2020 (CPRA)

Pursuant to the stipulations of the California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA"), which may be subject to modifications, we are obligated to disclose distinct categories of personal information collected. Refer to the "DATA COLLECTION" section for a concise representation of our data collection practices.
 

  • Right to know - You can request that a business disclose to you: (1) the categories and/or specific pieces of personal information they have collected about you, (2) the categories of sources for that personal information, (3) the purposes for which the business uses that information, (4) the categories of third parties with whom the business discloses the information, and (5) the categories of information that the business sells or discloses to third parties. You can make a request to know up to twice a year, free of charge.

  • Right to delete - You can request that businesses delete personal information they collected from you and tell their service providers to do the same, subject to certain exceptions (such as if the business is legally required to keep the information).

  • Right to opt-out of sale or sharing - You may request that businesses stop selling or sharing your personal information (“opt-out”), including via a user-enabled global privacy control. Businesses cannot sell or share your personal information after they receive your opt-out request unless you later authorize them to do so again.

  • Right to correct - You may ask businesses to correct inaccurate information that they have about you.

  • Right to limit use and disclosure of sensitive personal information - You can direct businesses to only use your sensitive personal information (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: compliance@sierradivision.com labeling the subject of your email as “CCPA/CPRA Inquiry.”

CHILDRENS ONLINE PRIVACY PROTECTION (COPPA)

Sierra Division does not knowingly solicit or collect personal information from or about children on its website or subsequent services. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by sending us an email at compliance@sierradivision.com labeling the subject of your email as “COPPA Inquiry.”

DATA DISCLOSURE TERMS
LAW ENFORCEMENT COMPLIANCE

Sierra Division might need to release your Personal Data under specific conditions if mandated by legal processes or as a response to authoritative requests from entities like courts or government bodies.

OBLIGATIONS FOR LEGAL COMPLIANCE

Sierra Division reserves the right to share your Personal Data to:
 

  1. Fulfill a legal duty.

  2. Safeguard and uphold Sierra Division's rights or property.

  3. Investigate or deter potential misconduct linked to the Service.

  4. Ensure the safety of the Service's users or the general public.

  5. Avert any legal repercussions.

DO NOT TRACK

Sierra Division presently does not take action in response to "Do Not Track" signals from web browsers, due to the absence of a consistent industry standard for compliance.

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:
 

  • Functionality – This site offers newsletter and email subscription services. Cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Technical Analytics – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

  • Google Analytics - A web analytics tool provided by Google, is utilized for tracking and analyzing website traffic. The data gathered through this service is used by Google to observe and record how our Service is used. This information may also be integrated with other services offered by Google. Additionally, Google might employ the collected data to customize and enhance the advertisements within its advertising network.

    • To opt-out of your online activity within the Service being accessible to Google Analytics, you can install the Google Analytics opt-out browser extension. This extension stops the Google Analytics JavaScript codes (ga.js, analytics.js, and dc.js) from transmitting data about your visit activities to Google Analytics.

PRIVACY POLICY CHANGES

Sierra Division reserves the right to modify or update this Policy at any time, as it sees fit, without the requirement to issue prior notice. These modifications will become effective upon the posting of the revised Policy on the Sierra Division website. In a similar manner, Sierra Division may, at its discretion, update or alter its Country-specific or Website Privacy Statements as needed, without prior notification, by making the revised Privacy Statement accessible on the Sierra Division website.

THIRD-PARTY LINKS

Our website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites.

HOW TO CONTACT US

If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: compliance@sierradivision.com

THIRD-PARTY SERVICE
PURPOSE
PRIVACY POLICY
Google Analytics
Analyzing user interaction with our website without including Personally Identifiable Information (PII).
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